Customer Satisfaction 2021 Gold Award
In a challenging time for businesses from all industries across the country, it has just been announced that we have achieved ‘Gold’ in the latest, wholly independent, customer satisfaction awards.
The awards, run by specialist market research company, In-house Research, are based purely on our customer feedback.
In the survey year covering customers from 1st January 2020 to 31st December 2020, over 96% of customers said they would recommend Strongvox Homes to their friends.
Toby Ballard, Strongvox Managing Director said
“This is a great achievement for the whole team here at Strongvox and we’re grateful to all our customers for their time and effort spent talking to In-House about their customer journey with us. Buying a house is a huge investment for our purchasers and we try never to forget this.”
Tom Weston, Chief Executive at In-house Research commented
“We are extremely proud to be working with such a customer focused business. The ‘Gold Award’ recognises those who put their customers at the heart of everything that they do. This award places them alongside some of the best companies in the UK for customer service. It’s only through delivering an exceptional service throughout the customer journey, that recommendation scores reach this level. We are so pleased to recognise all the staff at Strongvox Homes that have contributed to the achievement of this award”